"From the moment we walked into pre-op till mum was walking unaided — Medlion held the whole thing. We were a family again, not project managers."
Daughter, Bengaluru
Illustrative Surgery companionSurgery is one day.
Surgery is one day.
Recovery is the next six weeks.
A complete companion from the week before to the day they walk again — pre-op, hospital, discharge, wound care, physio and family visibility. Your surgeon leads. We hold everything around them, so you can be family in the waiting room, not the project manager.
Walk the whole journey
Every stop, and who's beside you at it.
Surgery has a beginning and an end. Follow the line — tap any stop to see exactly what we handle there.
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The week before, made calm.
Pre-op investigations, fasting instructions, hospital admission, the paperwork, even what to pack — orchestrated end to end. We walk the whole family through the timeline before day one, so nobody arrives guessing.
Full surgical timeline, explained
Investigations & admission arranged
Surgeon, anaesthetist & physio aligned
The hospital hands off to a plan — never to a void.
One named Recovery Manager holds the surgeon, the anaesthetist, the physio, the residence and the home on a single thread. You always know who has it. It's never you.
What families ask
What families fear most — and how we hold it
You're not alone in what you're feeling. Here's what we hear most often — and exactly how we handle it.
"We don't want to leave them alone in the hospital, but we can't be there 24×7."
A trained MRE companion stays with the patient — pre-op, post-op, overnight if needed. You get regular status updates through the day.
"Discharge day is chaos. Who pulls it together?"
Your Recovery Manager runs the discharge: paperwork, pharmacy, transport, equipment delivery, residence handover — all queued the night before.
"Wound infections terrify us. How do you catch them?"
We coordinate nursing visits for dressing changes and wound checks per your clinical plan, and record each one. Anything of concern is flagged to your care team promptly — not left for the next scheduled visit.
"Physio after surgery — will they actually do it?"
Physio scheduled to your clinical plan. We don't just ask, we book it. Sessions are coordinated and tracked by your Recovery Manager, so nothing slips.
"What about pain management? We don't want them suffering."
Comfort is checked at each coordinated visit and taken seriously, not just watched against the clock. If something isn't settling the way it should, your Recovery Manager raises it with your care team.
"What if there's a complication and we're abroad?"
Your Recovery Manager coordinates readmission and briefs the family before the patient is moved — across time zones. You're never blindsided.
Budget clarity
What it typically costs — with full transparency.
Hospital + discharge
30k – 70k
per month, indicative
- Recovery Manager (light-touch)
- MRE companion during hospital stay
- Discharge orchestration
- Pharmacy + transport handled
Full surgical recovery
80k – 2L
per month, indicative
- Dedicated Recovery Manager
- Hospital + residence stay (2-6 wks)
- Coordinated nursing + wound care
- Physio + nutrition coordinated
- Family updates via secure portal
Premium surgical concierge
2.5L – 6L+
per month, indicative
- Senior Recovery Manager
- Premium residence + chef-led diet
- Coordinated physio + clinical oversight
- Translator MRE (international)
- Surgeon-aligned weekly review
Final pricing depends on the procedure, hospital vs residence vs home recovery, nursing intensity and duration. An itemised quote is shared in writing before anything begins.
What families say
Families who arrived calm — and stayed calm.
The quotes below are illustrative — composed from common patterns in family conversations. Verified case stories will be published with consent as our families opt in.
"The discharge was the part I feared most. Medlion made it boring — in a good way. We just got into the car and the rest was done."
Son, Delhi
Illustrative"I was in New Jersey. Dad was in Hyderabad post-spine surgery. Six weeks. Zero crises. One Recovery Manager. Magic."
Son, USA
IllustrativeQuestions families ask first
Before the date.
Your surgeon and hospital remain the lead. We coordinate around them — sharing logs, vitals and a discharge plan they can sign off on.
You focus on them. We'll focus on everything else.
A calm first conversation — no obligation. We'll map the surgical timeline and who holds each part.
Coordination available
We coordinate this across our care network. Tell us your situation and where you are, and we'll arrange the right professionals.
A coordinated need — not a single service
Surgery companion is usually one coordinated journey.
Tell us the situation and we coordinate everything it needs — the difference between a directory and a healthcare system.
- 1. Need
You tell us the situation, in your words.
- 2. Understand
We make sense of the whole situation — not one box.
- 3. Connect
We match the right people — identity- and background-checked.
- 4. Deliver
Care happens — and we track that it did.
- 5. Continue
It doesn't stop at one visit.
- 6. Establish
There's a record of what happened you can trust.
What we'll understand about your situation
- What surgery, and when?
- Is help needed before, during, or after — admission, hospital stay, or discharge home?
- Is family available locally?
Why families trust this
- Someone with you through admission, the stay and discharge
- A coordinated handover to home recovery, not a drop-off
- Family kept updated throughout
What a coordinated surgery companion journey looks like
We understand the surgery and the support around itA companion through admission and the hospital stayA coordinated discharge homeHandover to home recovery — nursing, physiotherapy, follow-up
Part of one care network